Hotel Staff Scheduling Software
Keep your hotel running smoothly around the clock. NextShifts helps you schedule front desk, housekeeping, and F&B teams — adapting to occupancy changes and seasonal demands without the spreadsheet chaos.
Free during beta. No credit card required.
Hotel scheduling is uniquely complex.
24/7 operations, multiple departments, and occupancy-driven demand make spreadsheets impossible. You need a tool built for hospitality.
24/7 Front Desk Coverage
Guests arrive and depart around the clock. Ensuring the front desk is always staffed — including overnight — is a constant scheduling puzzle.
Housekeeping Coordination
Room turnover depends on checkout times and occupancy. Scheduling housekeeping without knowing exact room counts leads to over or understaffing.
Seasonal Demand Swings
Peak seasons, holidays, and events mean wildly different staffing needs. Spreadsheets can't adapt fast enough to occupancy changes.
Built for hospitality operations.
From front desk coverage to housekeeping coordination, NextShifts handles the scheduling challenges unique to hotels.
Multi-Department View
See front desk, housekeeping, F&B, and maintenance schedules side by side. Know exactly who's covering what.
Occupancy-Based Scheduling
Plan housekeeping shifts around expected checkouts and room turnover. Staff up for busy days, scale down for slow ones.
Night Audit Coverage
Schedule overnight shifts for front desk and security. Ensure 24/7 coverage with proper handoff times.
Seasonal Planning
Build templates for peak season, holidays, and off-season. Adjust staffing levels without starting from scratch.
Shift Swaps
Staff can request shift swaps through the app. Managers approve with one tap, keeping coverage intact.
Mobile Schedule Access
Staff check schedules, request time off, and get shift reminders from their phones. No more "I didn't see the schedule" excuses.
Every department, one platform.
Schedule all your hotel departments in one place. See coverage gaps before they become guest complaints.
Front Desk
Check-in/out, guest services, reservations
Typical Shifts
Housekeeping
Room cleaning, turnover, laundry
Typical Shifts
Food & Beverage
Restaurant, room service, bar, banquets
Typical Shifts
Maintenance
Repairs, HVAC, pool, grounds
Typical Shifts
Trusted by Hospitality Teams
Join hotel managers who've switched from spreadsheets to NextShifts for their staff scheduling.
Frequently Asked Questions
Common questions about hotel staff scheduling.
What is hotel staff scheduling software?
Hotel staff scheduling software is a digital tool that helps hospitality managers assign employees to shifts across departments like front desk, housekeeping, food & beverage, and maintenance. It handles 24/7 coverage requirements, coordinates room turnover with housekeeping staffing, manages seasonal demand fluctuations, and provides mobile access for staff to view schedules and request time off.
How do you schedule housekeeping staff efficiently?
Efficient housekeeping scheduling requires matching staff availability to expected checkouts and room turnover needs. Best practices include: reviewing occupancy forecasts daily, assigning rooms based on staff workload and proximity, scheduling extra staff for high-turnover days (weekends, holidays), and building in buffer time for deep cleans and special requests. NextShifts helps automate this process.
How many staff does a hotel need per room?
The typical staff-to-room ratio varies by hotel type: budget hotels average 0.3-0.5 employees per room, mid-range hotels need 0.5-0.8 per room, and luxury/full-service properties require 1.0-2.0+ staff per room. These ratios help determine baseline scheduling needs, though actual daily staffing should flex based on occupancy rates and special events.
How do hotels handle last-minute call-outs?
Hotels handle last-minute call-outs by maintaining an on-call list of part-time staff, using scheduling software to quickly identify available employees, cross-training staff to cover multiple departments, and building relationships with staffing agencies for emergency coverage. NextShifts makes it easy to find available staff and fill gaps quickly.
What are the typical hotel shift patterns?
Hotels typically run three shifts: morning/day shift (7AM-3PM), evening/swing shift (3PM-11PM), and night/graveyard shift (11PM-7AM). Front desk runs all three shifts for 24/7 coverage. Housekeeping primarily works day shifts with some evening coverage. F&B shifts vary by outlet hours. Maintenance often works days with on-call coverage for emergencies.
Scheduling for other industries
NextShifts works for various industries with shift-based operations.
Keep your guests happy with proper staffing.
Set up takes less than 15 minutes. Start scheduling your hotel staff today.